| Please contact our After-sales service department in time within 30days after you received the cargo. |
| Tel: 0086-0577-88178326 Working Time: 9:00 a.m.- 6:00 p.m. (Beijing time) |
| Process | Please provide the copy of Sales Contract and describe the problems appeared. |
| Problems confrimation: |
| Slight problem | Please send the proof to our After-Sales Department, we will reply within two days. |
| Serious problem: |
|
| a | We will dispatch our Quality and Problems Appraisers to make a confirmation |
| b | Have a negotiation of the compensation and sign agreements |
| c | Our After-Sales Department will perform the duties as the agreements |
